As a small business, late cancelations and clients failing to turn up to appointments hugely affect us, to help minimise this we have the following deposit policy in place.
To secure your reservation, we require a 20% deposit to be paid either via our online booking system, over the phone, or in person. This deposit will be taken off of the cost of your treatment on the day.
Should you wish to amend or cancel your appointment, you can do so online, in person, or by phone without charge provided a minimum of 24 hours notice is given (our cancellation policy applies if less notice is given).
If you are using a gift voucher to pay for your booking, please call or visit us to book your appointment ensuring you have the voucher number available to provide us to secure your booking.
If you have failed to turn up to a previous appointment you will be required to provide a larger deposit.